Jewelers are professional artisans who deal with all aspects of jewelry from designing beautiful pieces to taking care of customers. Some have their own businesses while others often work for large retail stores. These individuals are skilled in design, and may even create their own line for high-profile clients, such as celebrities.
One of the main responsibilities a jeweler has is to sell and market jewelry. Most stores sell custom-designed rings, bracelets and earrings handcrafted by the owner. Jewelers will also carry products from other popular lines for customers to purchase. Many use advertising and catalog sales as well.
Another task a jeweler performs is repair, which consists of not only repairing jewelry but also fixing watches and other trinkets for the customer. Often a customer may bring in an expensive antique ring or brooch for repair. He or she may have to replace stones in rings, perform size adjustments and clean the ring using chemicals or sonic cleaning machines. He or she has to be able to quote the customer a price for the services and have the repair ready when promised.
The art of design is crucial for jewelers to be successful. Most specialize in unique, one-of-a-kind designs in order to give the customer a special piece. Sometimes a customer may have a particular idea in mind, such as custom-designed wedding bands. The jeweler will need to sketch the design and make sure the customer approves it before starting work on it. There are software programs available to electronically create pictures of the design.
Most jewelers offer appraisal services to clients for a minimal fee. Customers may ask for an appraisal for an insurance company, for division of property or for an estate settlement. Most jewelers are usually certified jewelry appraisers who have received training to evaluate diamonds and gems. The appraisal process includes a physical examination of the items, a written inspection and monetary value report.
In order to be a jeweler, professionals typically have training in jewelry design and are certified gemologist appraisers. Most have also taken classes in business and marketing. Other skills that are helpful for this trade also include customer service skills and quality control. Individuals should also be able to work with the public and resolve customer disputes.